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RoHS Compliancy Customer Service |
Environmentally Certified Electronic Resale Trade Alliance |
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- treat you with courtesy, respect and consideration
- identify ourselves by name when we communicate with you
- listen and respond appropriately
- conduct our dealings with efficiency, intetgrity, fairness and professionalism
- provide you with relevant, accurate and up to date information when you need it
- make you aware of the standard of service we aim to provide
- actively seek your comments on a regular basis by a variety of means to help us continue to develop our courses and services.
IF A PROBLEM ARISES, WE WILL:
- wherever possible deal with the matter straightaway
- advise you of what action can be taken when it cannot be dealt with immediately
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Watch the Video Learn about component conversion - a physical process to convert Pb status of components. |
Regulatory compliancy or litigation - the choice is yours. |
RoHS Compliancy
The first step on your pathway to meeting your "due diligent" requirements or RoHS compliancy. |
E-Certa is proud to provide accredited XRF test results. We issue the necessary documentation for RohS compliance. |